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Customer Service Personnel at Hobort Shipping & Logistics

Customer Service Personnel

Hobort Shipping & Logistics

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  • 1. Scroll down patiently and read the description and qualification of the Job
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We are looking for a friendly and detail-oriented Customer Service Agent to handle client enquiries, shipment updates, and ensure a smooth customer experience. The successful candidate will respond to customer enquiries via phone, WhatsApp, and email. The ideal candidate must have strong communication and interpersonal skills. The following are the responsibilities and qualifications for the position;

Experience Required: Minimum 1-2 years in customer service or logistics support Industry: Freight Forwarding & Logistics

Key Responsibilities:

       i.          Respond to customer enquiries via phone, WhatsApp, and email

     ii.          Provide shipment updates and tracking information

    iii.          Handle customer complaints professionally and promptly

   iv.          Maintain accurate customer and shipment records

     v.          Work closely with warehouse and operations teams

Qualification

       i.          Previous customer service experience

     ii.          Strong communication and interpersonal skills

    iii.          Ability to multitask and stay organized

   iv.          Basic computer skills and attention to detail

What We Offer

       i.          Competitive salary + performance incentives

     ii.          Career growth in a dynamic industry

    iii.          Collaborative and supportive work environment

   iv.          Exposure to local and international markets

 

How to Apply

Apply for Customer Service Personnel

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