Front Office Manager at Fcore HR

Front Office Manager

Fcore HR

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Fcore HR is seeking the services of qualified, hardworking, and experienced individuals for the position of Front Office Manager. The successful candidate will supervise daily front office operations, including reception, guest services, and reservations. The successful candidate must have good written and verbal communication skills. The following are the responsibilities and qualifications for the position;

Responsibilities

       i.          Supervise daily front office operations, including reception, guest services, and reservations.

     ii.          Ensure excellent guest experiences by maintaining high service standards

    iii.          Train, manage, and motivate front desk staff to deliver professional service

   iv.          Coordinate with housekeeping, maintenance, and other departments for smooth guest flow

     v.          Handle guest complaints and resolve issues in a timely and effective manner

Qualification

       i.          Diploma/HND/Bachelor’s Degree in a relevant field

     ii.          Excellent written and verbal communication skills

    iii.          Good interpersonal and coordination skills

   iv.          A keen eye for detail

     v.          Good time management skills

 


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