Customer Success Rep at Netzence Ghana

Customer Success Rep

Netzence Ghana

Jobs In Accra


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We’re looking for a results-driven Customer Success Representative with excellent communication skills to actively seek out and engage clients and prospective customers. The ideal candidate will maintain existing customer success metrics and data as directed.

Requirements

  • Excellent written and verbal communication and strategic planning.
  • Strong organization and time management skills
  • Ability to work effectively across multiple departments in a deadline-driven environment.
  • Results-driven with a track record of meeting or exceeding departmental targets.
  • Familiarity with CRM software and sales tools.
  • Experience in managing sales/or clients’ accounts.
  • Ability to manage data for new and prospective clients.
  • Ability to review or make changes to customers’ accounts.
  • Ability to thrive in a fast-paced, innovative, team-driven, and high-energy environment

Qualifications

  • Bachelor’s degree or equivalent in Communication or a related field.
  • Professional and Industry certifications are added advantages.
  • 2+ years proven experience in communications, marketing, sales, account management, client-facing or customer support role.

 


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