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Customer Service Executive at Primdale Estates Gh

Customer Service Executive

Primdale Estates Gh

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Primdale Estates Gh Limited is seeking the services of qualified, hardworking, and experienced individuals for the position of Customer Service Executive. The ideal candidate will be responsible for preparing and processing customers’ requests efficiently and accurately. The ideal candidate must have a bachelor’s degree in Business Administration, Marketing, or other related fields. The following are the responsibilities and qualifications for the position;

Responsibilities

·       The candidate will familiarize themselves thoroughly with all products and services offered by the company.

·       The candidate will prepare and process customers’ requests efficiently and accurately.

·       The candidate will supervise and support the activities of Business Development Executives.

·       The candidate will communicate courteously and professionally with customers via phone or in person.

·       The candidate will handle and resolve customer complaints promptly and effectively.

·       The candidate will maintain meaningful relationships with existing clients to ensure customer retention.

·       The candidate will escalate complex customer issues to the supervisor when necessary.

·       The candidate will brief new customers on the company's purchasing procedures.

·       The candidate will keep accurate and up-to-date records of customer information and interactions.

·       The candidate will be responsible for performing any other administrative duties assigned by the supervisor.

Qualification

·       HND/Bachelor’s degree in Business Administration, Marketing, or a related field

·       Strong interpersonal and communication skills

·       Good problem-solving abilities and attention to detail

·       Ability to manage time efficiently and handle multiple tasks

·       Proficiency in Microsoft Office Suite and other relevant software

·       Applicants residing in Tema, Ashaiman, or surrounding areas are preferred

 

How to Apply

Apply for Customer Service Executive

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