Customer Service Executive at Reputable Company

Customer Service Executive

Reputable Company

Jobs In Accra


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A reputable company in Tema is seeking the services of qualified and hardworking individuals for the position of a customer service executive. The ideal candidate should be able to assist customers with inquiries, complaints and issues professionally. As follows are the responsibilities and qualification for the position;

Responsibilities

·       Candidate will assist customers with inquiries and complaints

·       Candidate must ensure all customer issues are resolved professionally

·       Candidate will upsell products and services to customers and enhance their overall experience

·       Candidate must maintain a high level of customer satisfaction through effective communication and problem-solving skills

·       Candidate must ensure customer records are update accurately in the system

Qualification

·       Diploma/HND or Bachelors Degree in a relevant field

·       Proven experience in customer service or sales is an added advantage

·       Good written and verbal communication skills

·       Excellent coordination and interpersonal skills

·       Strong problem-solving abilities

·       Able to work efficiently in a fast-paced environment


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