Densu is seeking the services of qualified, hardworking, and experienced individuals for the position of a Digital Communications and Technology Officer. The Digital Communications and Technology Officer will be responsible for creating, engaging online content, and using digital communications channels for raising our profile, communicating our work, and developing our digital identity. As a Digital Communications and Technology Officer, you will also support our digital transformation and use of digital tools by the Densu Team to improve efficiency and effectiveness across our programs and our work. You will use data and user research/analysis to measure the performance of our content and technology adoption rates to see how we can improve. The following are the responsibilities and qualifications for the position;
Responsibilities
i. Manage the organization’s official website and social media platforms by keeping them engaging and up to date.
ii. Create engaging and effective online content that meets user needs and keeps them up-to-date on projects, initiatives, and represents the organization's work and brand.
iii. Design and create the organization’s visual identity and assets, such as complementary cards, letterheads, email signatures, reports, flyers, books, magazines, posters, etc., in alignment with the internal brand guideline.
iv. Oversee our work and partnerships with communication partners such as filmmakers, photographers, local and international media, etc.
v. Review and update the organization's brand and communications guidelines, and support teams and partners to appreciate and implement these guidelines.
vi. Develop annual communication and technology plans to be implemented in alignment with our Strategic Plan.
vii. Provide user support and troubleshoot technical issues arising from software and hardware.
viii. Introduce new and appropriate technology that would support the effectiveness of operations.
ix. Support teams with training and the use of new technologies that will enhance organizational effectiveness
x. Other responsibilities as assigned by the line manager
Qualification
i. A minimum of a bachelor’s degree or equivalent in IT, Communications, Graphic Design, or a related field
ii. Experience working with Adobe Creative Suite, Microsoft Dynamics, Microsoft Suite, Canva, and others
iii. Ability to create content for a range of audiences for a mix of purposes
iv. An understanding of digital copywriting and publishing
v. Photography, filmmaking, and editing skills will be an advantage
vi. Excellent verbal and written communication skills
vii. Creative energy and a positive approach to work
viii. Working knowledge of social media platforms and reporting tools (LinkedIn, X, Facebook, Instagram, TikTok, Google Analytics, etc.)
ix. Proactive individual with good organizational skills, time management, and a keen attention to detail
x. Flexibility approach to work and a can-do attitude
xi. Excellent interpersonal and teamwork skills
xii. Minimum of 5 years of experience working in technology and digital communications
xiii. Experience working within the global development field is an advantage
xiv. A genuine passion and interest in technology, design, creative and digital communications, and social media