Operations Analyst at Ladder Africa

Location: Hybrid

Compensation: Ghs 3000 – 6000 / NGN 400,000 – 500,000

Commitment: Full-time

What you’ll do day to day

       i.          Analyze and work to deeply understand the founders’ goals, and protect their time accordingly.

     ii.          Develop detailed and thoroughly-formatted slide decks, including partnership proposals, strategy documents, data reports, and others as requested by the founders

    iii.          Assist executives in preparing for meetings, including gathering research, drafting agendas, and setting up pre- and post-meeting communications

   iv.          Provide operational project support for C-suite initiatives, including research, literature reviews, validation exercises, data modeling, project tracking, feedback analysis, and cross-functional stakeholder engagement

     v.          Prioritize conflicting requests and needs, handling matters proactively, swiftly, and to completion while meeting deadlines

   vi.          Draft agendas, meeting notes, and corporate documents for executives

  vii.          Respond to emails and document requests on behalf of executives

viii.          Manage active calendars, coordinate internal and external meetings, prepare agendas, take notes, and track follow-up action items across C-Suite engagements

   ix.          Arrange domestic and international travel plans and itineraries

     x.          Assist C-Suite with ad hoc projects and tasks as required.

Minimum Qualifications

       i.          Experience in managing multiple priorities, administrative coordination, and logistics

     ii.          Well-organized, detail-oriented, ability to multitask with great follow-up skills

    iii.          Strong written and verbal communication skills

   iv.          Decent quantitative analysis skills

Nice to Have

       i.          Prior experience at a high-growth startup or corporate institution in a generalist, strategy, business development, or operations role

     ii.          Strong PowerPoint and Excel skills

    iii.          Project management experience

About You

       i.          Our ideal candidate possesses the following qualities:

     ii.          Detail and action-oriented individual with an owner's mindset

    iii.          A high level of professional and personal integrity

   iv.          Comfortable working under pressure and deadlines in a fast-paced, dynamic, high-energy environment, with a high metabolism for learning

     v.          Leadership acumen to work across multiple operational and administrative departments

   vi.          A high degree of confidentiality in dealing with sensitive matters

  vii.          Ability to handle multiple demands and to respond rapidly to changing priorities

viii.          Tech-savvy, with a resourceful ability to find & leverage digital tools for outcomes

   ix.          Excellent verbal and written communication skills. This is a non-negotiable. You must know how to write like you're speaking, be an active listener, and over-communicate from beginning to end. You must know how and when to speak up for yourself and for others.

     x.          Excellent soft skills, especially managing upwards with a keen sensitivity for stakeholder expectations and business outcomes. Also non-negotiable. Working with you must be a delightful experience.

Working at Ladder

This role is expected to put in a total of 40 hours of quality work weekly. We work remotely and mostly async, with an expectation of online availability between 10 AM to 6 PM GMT. Due to the nature of this role, you are likely to have in-person responsibilities.

We operate in small, focused teams, with no time tracking and minimum bureaucracy – only results matter. We will support you to learn, grow, and be more productive.