Customer Service Representative at Nesstra Ghana

Customer Service Representative

Nesstra Ghana

Jobs In Accra


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Nesstra Ghana is looking for a Customer Service Representative to join our team for the Hilti brand. This role involves close coordination with our sales and logistics teams to ensure a smooth and professional experience for our clients. The ideal candidate will handle customer inquiries and provide product information. The successful candidate must have excellent written and verbal communication skills. The following are the responsibilities for the position;

Key Responsibilities:

       i.          Handle customer inquiries and provide product information.

     ii.          Prepare and follow up on quotations and orders.

    iii.          Coordinate deliveries and ensure timely responses.

   iv.          Maintain accurate records and support after sales communication.

Requirements:

       i.          Strong communication and organizational skills.

     ii.          Ability to work under pressure and manage multiple tasks.

    iii.          Previous experience in sales support or customer service preferred.

   iv.          Engineering background is an advantage.

 


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