Digital Content Officer at Databank

Digital Content Officer

Databank

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The Digital Content Officer will support the development and execution of creative and impactful communication strategies across Databank Group. The role focuses on storytelling, digital content creation (including short-form video and reels), and basic social media management to enhance brand visibility and stakeholder and shareholder engagement

Duties and Responsibilities

Content Development & Storytelling

·       Develop, create, and edit punchy, conversational, and culturally resonant content (incorporating local nuances and phrasing where appropriate) for social media, website, newsletters, and organizational reports.

·       Produce and document corporate programmes, events, and milestones through compelling short-form videos, reels, and high-quality mobile photography.

·       Support the development of human-interest stories, testimonials, and beneficiary success narratives.

Digital Communications & Social Media Management

·       Support the day-to-day management of social media platforms, including scheduling, posting, and responding to engagement.

·       Create and curate content tailored to platform-specific audiences (Instagram, LinkedIn, Facebook, etc.).

·       Assist in executing digital campaigns to promote corporate initiatives

Internal Communications & Coordination

·       Support coordination between the marketing team and other departments to ensure consistent messaging, including maintaining and updating a centralized content calendar to help track cross-departmental requests.

·       Coordinate logistics for video content: organizing shoot schedules, directing on-screen talent, and working with the marketing team to coordinate participation from internal staff across the business.

Education/Qualifications

Bachelor’s degree in Communications, Marketing, Journalism, Public Relations, or a related field.

Experience managing social media platforms and creating digital content.

Experience working in a foundation, NGO, or CSR environment is an advantage.

Skills/Competencies

·       Strong ability to shoot high-quality video and photography using a smartphone.

·       Strong writing, storytelling, and editing skills, with a proven ability to write compelling, conversion-focused copy.

·       Creative thinker with a passion for digital content (especially video, reels, and visual storytelling).

·       Proficiency in mobile-first content creation tools, with a strong emphasis on Canva and CapCut; familiarity with advanced editing software like Adobe Premiere Pro is a distinct advantage.

·       Good understanding of social media platforms and digital trends.

·       Strong interpersonal and communication skills, with the ability to engage diverse stakeholders.

·       Self-motivated, proactive, and detail-oriented.

·       Ability to work collaboratively within a team environment.

·       Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Experience

·       Minimum of 2 years’ relevant work experience in communications, content development or digital marketing.

 


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