Sales Order Entry Coordinator at Guinness Ghana
Sales Order Entry Coordinator
Guinness Ghana
Jobs In Accra
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Guinness Ghana Breweries PLC is seeking the services of a Sales Order Entry Coordinator for immediate employment. The following are the details for the job.
Purpose of the Role:
To ensure the accurate creation and monitoring of customer sales orders in SAP, maintain data integrity, meet deadlines, and support excellent customer service. The role is key in ensuring smooth coordination between Sales, Logistics, and Finance to guarantee timely and correct order fulfillment.
Key Accountabilities
i. Create and update customer orders in SAP while ensuring data accuracy for item codes, quantities, delivery dates, and pricing conditions.
ii. Confirm product availability, validate customer information, and escalate credit-limit blocks for required action.
iii. Verify that prices and discounts applied align with the approved pricing schedules and conditions.
iv. Collaborate with Sales to clarify order requirements and report any discrepancies or anomalies to Customer Service, Logistics, or Finance.
v. Update and monitor order status in SAP and liaise with Delivery and Billing modules to ensure seamless order fulfillment.
Key Requirements
i. A bachelor's degree in a business-related field.
ii. Minimum of 2–3 years’ experience in sales order processing, customer service, or related commercial operations.
iii. Basic understanding of SAP modules
iv. Strong attention to detail and accuracy in data entry.
v. Good knowledge of Microsoft Office Suite (Excel, Word, Outlook).
vi. Strong communication and coordination skills.
vii. Proactive problem-solving and escalation management.
viii. Team player with a customer-focused mindset.
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