Technology Coordinator at The Or Foundation

 JOB DESCRIPTION

Title: Facilities & Technology Service Coordinator

Location: Adabraka (Near Kantamanto Market)

Terms: Full-Time (40 hours/week)

Starting Salary: US$1,375/month (gross)

Benefits: One month paid leave/year, SSNIT/health insurance benefits

Reports to: Facilities & Events Manager

About Us: Since 2011, The Or Foundation has worked at the intersection of education, environmental Justice, and fashion innovation to identify and manifest alternatives to the dominant model of fashion, alternatives that bring forth ecological prosperity as opposed to destruction to allow citizens to form relationships beyond their role as consumers. Today, this work is centred primarily in Accra, Ghana, where we operate in solidarity with the world’s largest secondhand clothing market to catalyse a Justice-led circular textiles economy. Our collective team works across three distinct levels of programming. We offer critical relief to members of the secondhand market ecosystem in Accra, from direct grants to help rebuild after fire outbreaks to wrap-around job training and immersive support for young women to transition out of conditions of modern-day slavery. We develop and bring to life new pathways to transform waste material into economically and ecologically useful products and systems, from business incubation for upcyclers to experimental design with bioreactors. We conduct extensive environmental and socio-economic research to inform strategy, policy, and action at both the local and global level, bringing awareness of waste colonialism into classrooms, boardrooms, and legislative sessions through media, scientific publication, as well as coalition and delegation trips that build bridges beyond single stories and across perspectives.

Our team is as diverse as our programming, with members joining the organisation from within our communities of impact and throughout Ghana, and others coming from the Netherlands, France, and the USA. We are registered as a nonprofit and non-governmental organisation in the USA and Ghana, respectively.

Job Overview: We are seeking a motivated and result-oriented person to fill the role of a Facilities and Technology Service Coordinator on our team. The position will support the Facilities team in ensuring the smooth operation and maintenance of The Foundation’s facilities, including information technology and device infrastructure. This role involves coordinating maintenance activities, managing service providers, ensuring compliance with sustainability goals, and assisting with event setup and logistics. The ideal candidate should have strong organizational skills, attention to detail, and a proactive approach to problem-solving. In a dynamic organization like The Or Foundation, which focuses on sustainability and textile waste management and has deep community engagement practices locally and internationally, this role extends beyond traditional facilities management to include eco-friendly practices and IT infrastructure for efficient program operation.

Key Responsibilities:

Facility Operations & Maintenance

       i.          Assist in overseeing daily operations to ensure a safe, functional, and sustainable work environment.

     ii.          Coordinate routine maintenance and repair schedules, working with vendors and service providers.

    iii.          Conduct regular facility inspections to identify issues and recommend solutions.

   iv.          Maintain records of maintenance activities, services contracts, and equipment inventories.

IT and Asset Coordination

       i.          Coordinate with third-party internet providers to troubleshoot service issues and support maintaining internet uptime and availability for the organisation.

     ii.          Track IT-related assets and support device procurement, issuance, and maintenance, liaising with both the internal team and third-party providers.

    iii.          In conjunction with People Operations, support the onboarding process for new team members through email and the organization's digital tools issuance and training.

Sustainability & Waste Management

       i.          Ensure proper waste segregation, recycling, and upcycling practices within the facility.

     ii.          Monitor energy and water usage, identifying opportunities for efficiency improvement.

Administrative & Reporting

       i.          Maintain facility-related documentation, including SLAs, KPIs, and incident reports

     ii.          Prepare reports on facility operations, maintenance activities, etc.

Requirements:

       i.          Bachelor’s degree or diploma in Facilities Management, Building Technology, Engineering, or a related field, or equivalent work experience.

     ii.          2+ years of experience in facilities coordination, property management, or related roles. A work history bridging formal and informal sectors is a plus.

    iii.          Previous experience with ISP coordination at an enterprise scale is preferred.

   iv.          Strong organizational and problem-solving skills.

     v.          Knowledge of sustainable facilities management practices is an advantage.

   vi.          Fluency in English and Twi is a requirement.

  vii.          Ability to multitask and handle urgent requests efficiently.

viii.          Strong communication and interpersonal skills to work with internal teams and external vendors.

   ix.          Proficiency in Microsoft Office applications and Google Workspace.

What We Offer:

       i.          A collaborative, mission-driven workplace dedicated to making a positive impact.

     ii.          Opportunities for professional growth and development.

    iii.          Competitive salary and comprehensive benefits package.

   iv.          Flexible work arrangements and work-life balance initiatives.