Senior Analyst at Telecel

501

Published by Admin at September 03, 2024

Job Description

Key accountabilities and decision ownership

Supervise the dissemination business performance information to key stakeholders.
Lead cross-functional projects using advanced data modelling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.
Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics using available BI tools.
Leverage on available data and new data sources to advice and drive Telecel Cash business.
Make use of predictive models to assist with business forecasting.
Carry out Business and Product performance analytics with focus on profitability.
Should exhibit creativity in approaching everyday challenges in the workplace
Constructively challenge and assist Product development teams with data and insights to manage customer base, reduce churn and develop exciting products
Monitor all key performance indicators related to subscribers, revenue, and transactions. Investigate any deviations.
Ensure compliance with data privacy regulations and security policies.

Core competencies, knowledge, and experience

Must be able to work effortlessly within the team and across the business to drive discussions on performance
Must show initiative and anticipate the needs of the team and work proactively to deliver the necessary support
Must have a natural inclination for seeking out new ideas and opportunities
Should exhibit creativity in approaching everyday challenges in the workplace
Design, automate and disseminate interactive business dashboards to generate actionable insights
Must be able to plough through challenges and see all tasks to their conclusion
Constructively challenge and assist Product development teams with data and insights to manage customer base, reduce churn and develop exciting products
Must have strong analytical, conceptual, and problem-solving abilities
Must possess excellent attention to detail
Proven experience and good understanding of mobile money ecosystem.

Must have technical / professional qualifications

A bachelor’s degree in accounting, Finance, Computer Science or Mathematics.
Prior experience in the telecoms industry (an advantage but not required)
Knowledge of revenue streams within the telecoms industry (an advantage but not a requirement)
Knowledge in SQL, Python, R, Power BI, Tableau and other relevant system software