Customer Service Personnel at Melc

Customer Service Personnel

Melc

Jobs In Accra

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How to Apply
• 1. Scroll down patiently and read the description and qualification of the Job
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Melc is seeking qualified, hardworking, and experienced individuals for the position of Customer Service Personnel. The successful candidate will handle customer inquiries via phone, email, and in person. The ideal candidate must have excellent written and verbal communication skills. The following are the responsibilities and qualifications for the position;

Key Responsibilities:

       i.          Handle customer inquiries via phone, email, and in person.

     ii.          Provide accurate information about products and services.

    iii.          Resolve complaints professionally and escalate complex cases when needed.

   iv.          Maintain customer records and update databases.

     v.          Collaborate with team members to improve service delivery.

   vi.          Ensure high levels of customer satisfaction and retention.

Qualifications & Skills:

       i.          Minimum Diploma/Degree

     ii.          Excellent communication and interpersonal skills.

    iii.          Strong problem-solving ability and attention to detail.

   iv.          Previous customer service experience preferred.

 

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