Restaurant Manager at Shift Consult Africa

Restaurant Manager

Shift Consult Africa

Jobs In Accra

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• 1. Scroll down patiently and read the description and qualification of the Job
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Shift Consult Africa is seeking the services of qualified, hardworking and experienced individuals for the position of a Restaurant Manager. The successful candidate will lead the daily operations of our restaurant, ensuring an exceptional guest experience, efficient service, and a motivated team. The ideal candidate is a hands-on leader with strong organizational, customer service, and team management skills, and a deep understanding of restaurant operations from front-of-house service to back-of-house coordination. The following are the responsibilities and qualification for the position;

Job Description/Requirements

Key Responsibilities:

       i.          Oversee all daily restaurant operations to ensure smooth service and customer satisfaction.

     ii.          Recruit, train, schedule, and manage front-of-house staff.

    iii.          Foster a positive work environment through leadership, motivation, and team development.

   iv.          Ensure guest satisfaction by addressing and resolving complaints promptly and professionally.

     v.          Monitor dining area for cleanliness, ambiance, and proper service flow.

   vi.          Collaborate with the kitchen team to ensure timely service and high food quality.

  vii.          Maintain compliance with health, safety, and sanitation standards.

viii.          Manage inventory, ordering, and stock control to ensure cost-efficiency.

   ix.          Assist with budgeting, financial reporting, and cost control initiatives.

     x.          Implement and enforce operational policies and procedures.

   xi.          Maintain relationships with vendors and suppliers to ensure timely deliveries and quality products.

  xii.          Drive revenue by identifying opportunities for promotions, events, and service improvements.

Qualifications:

       i.          Proven experience (5+ years) as a Restaurant Manager or similar role in the hospitality industry.

     ii.          Strong leadership, communication, and interpersonal skills.

    iii.          In-depth understanding of restaurant operations, customer service, and staff management.

   iv.          Knowledge of health and safety regulations, labour laws, and hospitality best practices.

     v.          Experience with POS systems, scheduling software, and basic financial reporting.

   vi.          Ability to work flexible hours, including nights, weekends, and holidays.

  vii.          Exceptional problem-solving, multitasking, and decision-making abilities.

viii.          High school diploma or equivalent required; degree in hospitality management or business is a plus.

 

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