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Customer Relations Officer at Fkva Ghana

Customer Relations Officer

Fkva Ghana

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  • 1. Scroll down patiently and read the description and qualification of the Job
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Fkva Ghana is seeking the services of qualified, hardworking, and experienced individuals for the position of Customer Relations Officer. The ideal candidate will lead and participate in marketing initiatives and campaigns to drive liability business while collaborating with the business development team. The ideal candidate will be responsible for keeping and maintaining a healthy pipeline of potential sus/savings customers. The ideal candidate must have a customer-centric mindset. The following are the responsibilities and qualifications for the position;

Job Responsibilities

       i.          The candidate will keep and maintain a healthy pipeline of potential susu/savings customers.

Mobilization of cheap deposits

     ii.          The candidate will be responsible for identifying opportunities to upsell/cross-sell products/services.

    iii.          The candidate will be responsible for collecting deposits from customers' preferred locations daily.

Generation of new accounts

   iv.          The candidate will develop and execute sales strategies to meet targets

     v.          The candidate must ensure that all KYC requirements and documents are accurate and adequate for all depositors

   vi.          The candidate will use customer information proactively in the prevention of fraud and scams.

  vii.          The candidate must adhere to field deposit collection policies and procedures, ensuring that customers' funds are deposited into customer accounts without suppression.

Requirements

       i.          Customer-centric mindset

     ii.          Results-driven and proactive.

    iii.          Strong team player.

   iv.          Adaptability and flexibility.

     v.          SHS/Diploma/HND

 

How to Apply

Apply for Customer Relations Officer

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