About Us
Bags and Bottles Gh, a leading e-commerce firm for Bags and Bottles in Ghana, is seeking a dynamic and results-oriented Marketing and Relationship Officer to join our team. As the number one supplier of school bags and water bottles in Ghana, we are committed to providing high-quality products and exceptional customer service.
Job Description
As a Marketing and Relationship Officer, you will play a crucial role in driving our brand awareness, customer engagement, and sales growth. Your responsibilities will include:
Offline Marketing
· Developing and executing effective offline marketing strategies, including print advertising, outdoor advertising, and promotional events.
· Building and maintaining strong relationships with key stakeholders, such as schools, distributors, and retailers.
· Organizing and participating in trade shows, exhibitions, and conferences.
Online Marketing
· Creating and implementing comprehensive online marketing campaigns, including social media marketing, email marketing, and content marketing.
· Optimizing our website and online store for search engines to increase organic traffic.
· Managing and analyzing online marketing campaigns to measure ROI and identify areas for improvement.
Customer Relationship Management
· Building and nurturing strong relationships with customers to foster loyalty and repeat business.
· Handling customer inquiries and complaints promptly and professionally.
· Providing excellent customer service through various channels, including phone, email, and social media.
· Perform any other related roles that may be assigned by management
Minimum Qualifications and Experience
· HND in Marketing, Business Administration, or a related field
· Minimum of 3 years of experience in product marketing and target-driven environments
· Strong understanding of digital marketing tools and techniques
· Excellent communication and interpersonal skills
· Strong organizational and time management skills
· Ability to work independently and as part of a team