187
Published by Admin at
Category
Tags

IT Support Engineer at UBS Solutions

IT Support Engineer

UBS Solutions

Jobs In Accra
Click Here to Join Us on Telegram
Click Here to Join Us on Whatsapp
Click Here to Join Us on Facebook

    How to Apply
  • 1. Scroll down patiently and read the description and qualification of the Job
  • 2. Click the Apply Here button and follow the instructions provided. Goodluck.

Responsibilities
1. IT infrastructure and Maintenance
• Oversee the operation and maintenance of the organizations IT infrastructure including servers, networks and databases.
• Ensure high availability and reliability of all IT systems.
• Monitor system performance and troubleshoot issues proactively
• Must have knowledge in networking, configuring and Vlan.

2. Technical Support
• Provide advanced technical support to end-users and resolve complex IT issues.
• Manage escalations and ensure timely resolution of incidents and service requests
• Develop and maintain documentation for IT systems and procedures.
• Firewall (Sophos / Microtik desired)
• Installation of IP phones - Avaya
• Maintenance of the core switch 

3. Project Management
• Lead and manage IT projects from initiation to completion, ensuring they are delivered on time and within budget
• Coordinate with other departments to gather requirements and implement solutions that meet business needs
• Conduct risk assessments and develop mitigation plans for IT projects.
• Maintenance of IT assets

4. Security and compliance
• Implement and maintain robust security measures to protect the organizations IT assets
• Ensure compliance with industry standard, regulations and internal policies
• Conduct regular security audits and vulnerability assessments
• Maintenance of attendance and door access systems
• Hyper V server maintenance and back ups
• Managing CCTV operations

5. System and Networking Administration
6. Training and Development

Qualifications
• Bachelor's degree in Computer Science, Information Technology or a related field.
• Additional professional certificate in IT is a plus
• At least 5-7 years' experience in IT with a focus on Infrastructure management and technical support
• Candidate should be in and around Tema

Skills and Competencies
• Strong technical expertise in system and network administration
• Excellent problem-solving and analytical skills
• In-depth knowledge of IT security practices and protocols
• Proficient in project management and able to lead complex IT projects
• Strong communication and interpersonal skills
• Ability to work independently and as a team.

 

How to Apply

Apply for IT Support Engineer

Share Job On
: