Sales Executive at Kempinski Hotel
Sales Executive
Kempinski Hotel
Jobs In Accra
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Sales person managing Leisure, Corporate or Group accounts within the Sales & Marketing department and possibly working with local and international travel agents/ tour operators, conference-meeting-incentive organizers/DMC for individual and group bookings.
Responsible for managing their assigned group of agencies and following up to materialize the budgeted revenues of group & travel trade segments through existing clientele and key prospects.
Key Responsibilities
- Solicit existing and potential customers and follow up on established accounts on a regular basis by phone, by correspondence or by personal contact.
- Set up appointments and make personal sales calls, telemarketing, and site inspections to all existing and potential accounts from corporate commercial accounts.
- Follow up on lost business and bring information about them to the knowledge of the department superior.
- Negotiate with all customers and send out offers/contracts regarding individual and group business.
- Follow the sales and marketing results and propose corrective actions if needed.
- Explore industry related data, new developments in certain agencies’ structures, new assignments, industrial complexes, new business centers, new projects which all could be interest and benefit of the hotel and to distribute this information to their colleagues.
- Entertain decision makers of the Clients in the F & B outlets of the hotel and to take part in promotional activities with them.
- Keep close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, marketing efforts, theme events etc.) Also explore and compare FIT and Group traffic (who is accommodating guests in which hotel) amongst the competitors.
Skills, Knowledge and Expertise
- Degree in marketing, hospitality management, public relations, or relevant field is preferred
- Minimum two (2) years experience in a Sales position, preferably in a 4/5 star hotel
- Excellent oral and written skills
- Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
- Micros Fidelio Opera and Sales & Catering
- Knowledge of food production and service procedures
- Planning/organization
- Adaptability
- Flexibility
- Initiative
- Negotiation skills
- Selling skills
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