Systems Administrator at Chrysos Corporation

 Here at Chrysos we combine science and software to create technology solutions that are changing the global mining industry; both from a productivity and environmental impact perspective.

 Just like atoms and machines, we believe that everyone is different and how individuals come together is what makes us successful. Headquartered in Adelaide and with team members based in Australia, Africa and North America, Chrysos Corporation’s diverse team of scientists, engineers and industry specialists are coming together to build technologies to provide rapid, accurate and safe ore analysis for the global mining industry.

 The company’s flagship technology, PhotonAssay™, steps around centuries-old chemistry-based assay methods to deliver true ‘atom-counting’ analysis for the measurement of gold and other high-value metals. With successful installations around Australia and a strong pipeline of global projects, Chrysos is taking PhotonAssay™ to customers around the world – Chrysos could take you to places that you might not have even imagined yet. There’s opportunity around every corner and the support to help you achieve your goals.

 About the role :

The Systems Administrator will be critical to the success of Chrysos in the EMEA region and will be focussed on enabling teams to leverage technology to achieve their objectives.

Covering a wide range of end user computing technologies, including hardware, software, and networking, the ideal candidate will love working with best of breed technologies, have a desire to learn new things, be able to solve complex problems and have a strong customer focus.

As part of small IT team in a rapidly growing business you will be the sole IT support member within the EMEA region and have the opportunity to be involved in projects that will transform the business and the way IT is delivered.  This will lead to significant opportunities for training and career growth.

What you will do:

• Planning, installing and configuring hardware and software
• Work with vendors, outsourcers and contractors as needed
• Supporting end user compute technology across multiple streams including, Hardware, Software, Cloud services, Networks, Server, Print and M365 Applications
• Identifying and resolving technical issues
• Managing assets throughout their lifecycle
• Creating and maintaining IT documentation for IT Staff and Chrysos Employees
• Managing procurement for all end user compute requirements
• Participating in Incident, Request and Change Management processes
• Supporting the development of a strong WHS culture.
• Assisting in the development and continual improvement of IT Systems across Production and Corporate environments

Who you are:

Essential

• Ability to deploy and support hardware and peripherals including laptops, desktops, printers and mobile phones.
• Experience with management of software such as Windows 10/11, M365 Applications, Remote Desktop Tools, AntiVirus, Active Directory, Azure AD
• Working knowledge of networking, DNS and routing and how to troubleshoot these areas
• Troubleshooting and analytical skills
• Excellent communication and collaboration skills
• Strong focus on customer service
• 3 years minimum experience in a similar role
• IT Qualifications or Certifications (Diploma, Degree or other industry certification)
• Ability to work independently with minimal supervision.
• Ability to communicate effectively in English and French (verbal and written).

Desirable

• Experience administering Linux systems
• Experience managing Modern Device Management tools such as InTune or Microsoft Endpoint Manager.
• Knowledge of IT Service Management best practice (ITIL)
• Experience administering AWS environments.
• Strong documentation and training skills
• PowerShell Knowledge

Personal attributes

• Respect – for everyone with due regard for their feelings, wishes or rights
• Empathy – the ability to sense what the client, colleague or other stakeholder needs from you.
• Integrity – being honest and consistently adhering to strong moral and ethical principles and values.
• A team player with strong inter-personnel skills.
• Highly responsive with a strong customer focus.
• Willingness to share opinions and listen to others
• Analytical approach to problem solving.
• Able to work well alone and with others to achieve outcomes.
• Attention to detail and highly organised.
• Meets deadlines for delivering results.
• Willingness to take on a wide variety of tasks, including those both ‘above’ and ‘below’ the designated role.
• Ability to work after hours when required

Why come and join us?

Whether you’re in the office, working from home or on one of our client sites, we recognize that every single person is unique and our Chrysos benefits aim to ensure we cater for all.

 We encourage flexibility and well-being. In today’s busy world it can be hard to find the right balance. Our people leaders welcome the discussion on flexibility and will always do their best to support your individual situation. To support this, we ensure you are well equipped with a mobile phone and at home computer set-up.

 Yes, like many other businesses we have team activities, like pizza or different sports, but with us you will get the chance to work with exciting, ground-breaking equipment that is revolutionizing and reducing the environmental impact of our mining industry. You will work with some of the best minds in the industry and be afforded career growth and development opportunities.

If this sounds like what you are looking for, please apply through the Apply button.

We make hiring decisions based on your experience, skills and passion. When you apply, please feel free to tell us the pronouns you use or any reasonable adjustments you may need during the interview process.