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Customer Support Associate at PharmApps

Customer Support Associate

PharmApps

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PharmApps is seeking the services of qualified, hardworking, and experienced individuals for the position of a Pharmacy Onboarding and Customer Support Associate. The successful candidate will guide pharmacists through setup and operational workflows on PharmApp. The following are the responsibilities and qualifications for the position;

Key Responsibilities

·       Pharmacist Onboarding: Guide pharmacists through setup and operational workflows on PhamApp.

·       Customer Support: Serve as primary contact to troubleshoot user issues and provide timely guidance.

·       System Training & Navigation: Train pharmacy staff on inventory and features, using official manuals to assist users.

·       Feedback & Compliance: Share user feedback with the product team and maintain accurate records in the digital workspace.

Qualifications & Skills

·       Background: Current Pharmacy student (University) OR Medical Counter Assistant experience OR post NSS pharmacy graduates

·       Communication & Empathy: Strong interpersonal skills to clearly explain technical tools with patience.

·       Technical Aptitude: Fast learner with software tools and digital apps.

·       Core Competencies: Proactive problem solver with high attention to detail and SOP compliance.

·      

How to Apply

Apply for Customer Support Associate

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