African Aspirations is seeking the services of qualified, hardworking, and experienced individuals for the position of Office Administrator. The ideal candidate will welcome and assist visitors, clients, and guests in a professional manner and manage incoming calls, emails, and general inquiries. The following are the responsibilities and qualifications for the position;
Key Responsibilities
Reception & Client Management
· Welcome and assist visitors, clients, and guests professionally.
· Manage incoming calls, emails, and general inquiries.
· Maintain a clean, organized, and professional reception area.
· Coordinate visitor access, meeting room readiness, and incoming correspondence.
Office Administration & Coordination
· Provide administrative support to management and staff.
· Schedule meetings, appointments, and conference calls.
· Prepare meeting invitations and coordinate meeting logistics.
· Maintain physical and electronic filing systems, office records, and administrative documents.
· Support internal communication and general office coordination.
Office Logistics & Facilities Support
· Monitor and replenish office supplies and stationery.
· Coordinate office purchases, deliveries, and courier services.
· Liaise with vendors, maintenance personnel, and service providers.
· Support office events, staff activities, and onboarding logistics
· Ensure office facilities remain organized, functional, and professional.
Qualifications & Skills
· Bachelor's Degree, HND, Diploma, or equivalent qualification in Business Administration, Management, Communications, or a related field.
· 2+ years of experience in administration, office management, reception, or customer service.
· Strong organizational, communication, and multitasking skills.
· Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, and Teams).
· Professional appearance, strong attention to detail, and customer-service orientation.
Key Performance Indicators (KPIs)
· Professional management of reception and visitor experience.
· Timely response to calls, emails, and inquiries.
· Accuracy and organization of office records and documentation.
· Effective coordination of meetings, office logistics, and administrative activities.
· Reliability and professionalism in supporting office operations.