Succor Eye & Dental Clinic is seeking the services of qualified, hardworking, and experienced individuals for the position of a Front Desk Assistant. The ideal candidate will be responsible for greeting patients and visitors warmly and professionally at the front desk. The ideal candidate must be comfortable with computers and booking systems. The following are the responsibilities and qualifications for the position;
Responsibilities
i. The candidate will greet patients and visitors warmly and professionally at the front desk.
ii. The candidate will be responsible for managing incoming calls, messages, and general inquiries.
iii. The candidate will schedule and confirm patient appointments using the clinic’s booking system.
iv. The candidate must maintain accurate patient records and ensure all documentation is up-to-date.
v. The candidate will assist with insurance verification and collecting co-pays or payments as needed.
vi. The candidate will run errands for the clinic, such as collecting supplies, delivering documents, etc.
vii. The candidate must ensure the front desk and waiting area are clean and organized.
viii. The candidate will support medical staff with administrative tasks as needed.
ix. The candidate will be responsible for monitoring stock levels for office supplies and basic media supplies.
x. The candidate will handle incoming and outgoing mail deliveries
Qualification
i. Diploma/Bachelor’s Degree in Business Administration or other relevant fields
ii. Proven work experience as a Front Desk Assistant or equivalent
iii. Previous experience in a clinic, customer service, or administrative roles is an added advantage
iv. Strong written and verbal communication and interpersonal skills
v. Comfortable with computers and booking systems
vi. Ability to multitask and stay organized in a fast-paced environment
vii. Discretion and confidentiality when handling patient information
viii. Friendly, proactive, and reliable