Front Desk Personnel at El Floral
Front Desk Personnel
El Floral
Jobs In Accra
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How to Apply
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El Floral is looking for a vibrant and customer-focused Front Desk Personnel to be the first point of contact for our business. The successful candidate will be responsible for handling reservations and inquiries, maintaining excellent customer relationships, confirming payments, and collaborating with management to ensure a seamless client experience. The successful candidate will handle incoming phone calls and messages. The successful candidate must have excellent written and verbal communication skills. The following are the responsibilities and qualifications for the position;
Responsibilities
i. Welcome clients and visitors warmly and professionally
ii. Handle incoming phone calls and messages
iii. Provide information to callers and resolve basic inquiries
iv. Distribute mail and communiques to the appropriate recipients
Requirements
i. Bachelor's degree in Business Administration or a related field.
ii. Minimum of 2 years of proven experience in customer service
iii. Excellent communication and interpersonal skills
iv. Proficient in spoken and written English
v. Competent in MS Word, MS Excel, and WhatsApp usage
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