Administrative Assistant at Kimpton

Administrative Assistant

Kimpton

Jobs In Accra

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How to Apply
• 1. Scroll down patiently and read the description and qualification of the Job
• 2. Click the Apply Here button and follow the instructions provided. Goodluck.

Kimpton is a professional, courteous, and customer-focused Administrative Assistant to serve as the first point of contact for clients, visitors, and other stakeholders. The successful candidate will provide excellent reception and administrative support while maintaining a professional image of the organisation. The following are the responsibilities and qualifications for the position;
Key Responsibilities

·       Receive and welcome clients, visitors and stakeholders professionally.

·       Manage incoming calls, enquiries and correspondence and direct them appropriately.

·       Provide accurate information on the organisation's services and pension-related enquries within the scope of the role.

·       Schedule appointments and manage the reception area.

·       Receive, record and distribute incoming documents and correspondence. Support client registration, documentation and basic administrative processes.

·       Maintain accurate visitor and reception records.

·       Liaise with internal departments to resolve or escalate client enquries.

·       Handle confidential client information with discretion.

·       Support general administrative and customer-service activities as required.

Qualifications & Experience

·       HND or Bachelor's degree in Business Administration, Finance, Human Resources or a related discipline.

·       2-3 years' relevant experience, preferably in pensions, banking, insurance, financial services or a professional services environment.

·       Strong written and verbal communication skills.

·       Good understanding of customer service principles.

·       Knowledge of Ghana's pensions industry will be an advantage.

 

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